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Slot Tech Trainee

JOB SUMMARY
Responsible for preventive maintenance and repair of slot machines and other in-house department equipment as assigned for technical service or repairs. Maintain close monitoring of gaming needs to assist with troubleshooting and repair. Participates in installations, conversions and moves of VLTs as needed.
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ESSENTIAL JOB FUNCTIONS:
Ensure customer satisfaction and casino play through prompt, efficient and friendly service.
Provide routine preventive maintenance, installation and repairs for casino VLT machines and slot accounting system.
Provide assistance to floor workers when necessary (paper jams, printer errors, etc.).
Promote effective communication with supervisors and co-workers by participating in regular staff meetings and other forms of communication for all gaming service needs.
Keep on duty Slot Technician apprised of any unusual VLT operational situations or equipment OUT OF SERVICE.
Assist other casino WRC departments with preventative maintenance and repairs of equipment upon approved requests.
Learn how to use shop manuals, resource materials and technical assistance when needed.
Learn how to operate shop power tools and electronic test equipment appropriately, and in a safe manner at all times.
Learn how to Read electronic schematic diagrams.
Comply with regulatory laws, employee handbook, department policy and procedures, codes, etc.
Maintain documentation of service or repairs for department and shop records.
Prior to leaving shift, clean and organize tech work areas for next shift.
Promotes a clean, safe and friendly work environment for employees and guests. Promptly reports all concerns to Supervisor.
Ensure that the operation of equipment, tools and materials are handled in a safe manner.
Promote internal guest service standards through courteous and respectful behavior.
Other related duties as assigned.
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