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Business and Employment Specialist 1

Business and Employment Specialist 1
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Business and Employment Specialist 1
Salary
$2,927.00 - $4,221.00 Monthly
Location
Pendleton, OR
Job Type
Permanent
Department
Employment
Job Number
EMP18-0123oc
Closing
8/20/2018 11:59 PM Pacific
+ Description
+ Benefits
+ Questions
Description
We are excited to announce an opening for a Business and Employment Specialist 1 with the Oregon Employment Department (OED), Workforce Operations Division. Bilingual candidates are encouraged to apply.
+ There is one permanent, full-time position located at the WorkSource office in Pendleton.
+ This recruitment will be used to establish a list of qualified applicants to fill the current vacancies and may be used to fill future vacancies as they occur.
+ This position is represented by the Service Employees International Union (SEIU).
We offer employees a culture that emphasizes public service, productivity and collaboration. The Employment Department is a large state agency with a mission to Support Business and Promote Employment. We accomplish this by accurately administering the Unemployment Insurance (UI) program; recruiting and referring applicants to job openings and assisting job seekers in their employment searches (Workforce Operations); developing and distributing workforce and economic information (Workforce and Economic Research); and adjudicating citizen and business disputes with agencies (Office of Administrative Hearings).
Duties & Responsibilities
What you will be doing:
The primary purpose of this position is to provide services to employers seeking qualified and skilled workers. Offer comprehensive business services through WSO centers that are aligned with local strategies and investment priorities. Provide services to Oregonians by conducting guidance and training opportunities and to develop the skills of individuals to assist them in becoming work ready to local employers.
Exploratory Service Duties:
+ Interview a high volume of job seekers and collect detailed occupational information about previous jobs. Determine job seeker's transferable skills, interests, and employment goals.
+ Identify barriers to successful job search and explore possible solutions to remove the barriers. Evaluate job seeker's referral requests and work credentials.
+ Help the customer reach goals by setting and planning next steps. Provide Labor Market Information (LMI) and referrals to appropriate resources and partner services. Assist customers in accessing available computer programs and information.
+ Coordinate and communicate with Unemployment Insurance (UI) program staff. Advise claimants of potential eligibility problems/issues to their claim. Record refusal of job referrals and report potential issues to UI as appropriate.
Career Service Duties:
+ Be strategic and take into account a customer's skills, experience, and fit when providing job search assistance.
+ Assess customers' skill levels, aptitudes, abilities, skills gaps, career interests, employment barriers, and supportive service needs. Provide progressive assessments on an as-needed basis to inform provision of ongoing services. Assist jobseekers with accessing, interpreting and implementing appropriate career planning tools.
+ Teach customers the job search process. Assist with application processes, documentation, and effective interviewing techniques. Gain and maintain familiarity with local employment needs in order to provide relevant job search support and assistance to jobseekers.
Training Service Duties:
+ Work with customers to develop an Individual Employment Plan (IEP) as needed.
+ Pursue work-based learning opportunities with employers and make appropriate referrals for work-ready jobseekers.
+ Research opportunities and develop relationships with local apprenticeship programs and training centers to make this training model available to customers.
+ Participate in offering staff-assisted talent development workshops to teach essential skills for work readiness, and refer customers to workshops as appropriate.
Business Service Duties:
+ Represent WSO at workforce partner, economic development, or employer planning meetings. Make presentations to community, business, and partner groups.
+ Offer Comprehensive Business Services through WSO centers and support local sector strategies and investment priorities.
+ Provide services to employers including posting vacant positions in the local labor exchange system and providing services for recruitment, selection and referral of job seekers for job listings.
+ Notify qualified job seekers of available job openings. Coordinate and assist with the planning and implementation of job fairs.
What's in it for you:
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, enthusiasm and optimism; and encourage learning and mentoring.
We offer full medical, vision, and dental insurance with paid Sick Leave, Vacation, Personal Leave and 10 paid holidays a year.
The Oregon Employment Department strives to create an inclusive environment that welcomes and values the diversity of the people we serve. The Oregon Employment Department fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training. A goal of the Oregon Employment Department is to become an employer of choice for individuals of all backgrounds and promote an inclusive workplace culture that encourages diversity and allows employees to excel.
Qualifications, Required & Requested Skills
Minimum Qualifications (Required Skills):
+ Two years of full-time heavy public-contact experience asking people for information, making notes, and deciding an action based on the information. Examples of qualifying experience are eligibility interviewer, application examiner, employment and claims aide, examination proctor, information clerk, insurance aide, public counter intake person, or retail industry if it involved the above stated experience.
OR
+ Two years of education or experience. Listed above are examples of acceptable experience. 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication or related field substitute for one year of experience.
Desired Attributes (Requested Skills):
+ Demonstrated commitment to diversity and inclusion.
+ Ability to communicate in writing in a clear, concise and professional manner using correct grammar and spelling.
+ Demonstrated experience working effectively as a team member.
+ Experience or skills in sales or marketing services to customers.
+ Ability to develop excellent relationships with customers and community partners; establish and maintain effective relationships by gaining trust and earning respect.
+ Ability to prioritize tasks and organize work; understand what will help or hinder accomplishing a goal; create focus; use time effectively and efficiently.
+ Ability to thrive in a fast-paced, open-office environment, with a high volume of in-person, public contact and frequent distractions.
How to Apply
+ Complete the online application, including the supplemental questions.
+ Attach a Cover Letter (no longer than 2 pages). Please title your Cover Letter using this format, "Cover Letter EMP18-0123oc."
+ Failure to submit a cover letter with your online application will result in the elimination of your application.
Additional Information
WORKING CONDITIONS:
+ Requires prolonged sitting or standing, frequently at a reception desk and/or workstation. May assist customers in the resource room by walking around and guiding them through websites which can require bending and stooping over for extended periods.
+ Frequent use of common office technology, including phones, computers, printers, copy machines, shredders, etc.
+ Office may be fast-paced, sometimes noisy environment that requires the ability to work with multiple distractions and interruptions.
+ Receive and direct people or telephone callers who may be irate and/or verbally abusive.
+ Work generally occurs between 8AM ? 5PM, Monday through Friday.
+ May require statewide travel occasionally for training or other service delivery purposes.
How to Apply
+ To apply for this position, follow the "Apply" link above and complete the Oregon employment application online. Please use name you want us to address you by.
+ Answer the supplemental questions.
+ Attach a cover letter.
+ All application materials must be received by the closing date and time posted on this announcement.
Complete Application
Your application materials must include work experience that supports how you meet the minimum qualifications and Requested Skills above. A resume (attached or text) will not replace the work experience section of the application. Work experience is based on a 40 hour work week. (Example: 20 hours a week for one year would equal six-months of work experience.)
Transcripts
Transcripts are required as part of our interview process if you are using education or coursework to meet the minimum qualifications. Transcripts can be provided at the time of application or during an in-person interview.
Pre-Employment Checks:
Employment is contingent on the outcome of a criminal records check which may require fingerprints (FBI). Any history of criminal activity will be reviewed and could result in the withdrawal of the offer or termination of employment.
Work Authorization
The Oregon Employment Department does not offer visa sponsorships. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States.
Veteran's Points:
For more information on veterans' preference points, visit: Veterans Resources
Questions and Application Support:
+ For questions about the job announcement, call 503-947-3006.
+ For technical help with your login or online application issues, call 1-855-524-5627 from 6:30a to 5:30p PT M-F by leaving a voicemail. It may take up to 24 hours to receive a response. If you do not receive a response after 24 hours, you can email Technical Support at support@governmentjobs.com.
The Oregon Employment Department is an Equal Opportunity, Affirmative Action
Core benefits
Medical, vision and dental insurance
+ Comprehensive medical, dental and vision plans for the employee and qualified family members
+ $5,000 in employee basic life insurance
Retirement benefits
+ Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
+ Employer paid defined benefit and defined contribution programs
Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.
Paid leaves and other benefits
+ Sick leave earned at the rate of 8 hours per a month with no maximum accumulation
+ Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments
+ 24 hours personal leave earned each fiscal year
+ Ten paid holidays a year
The state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.
Optional benefits
+ Term life (employee, spouse or domestic partner, and dependents
+ Long-term and short-term disability
+ Accidental Death and Dismemberment
+ Long-term care (self and eligible family members)
+ Flexible spending accounts
+ Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.
The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.


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