Hamley's Steakhouse Manager
Position Hamley Steakhouse Manager Position Requirements MINIMUM
Qualifications:
Five (5) years of food and beverage management experience.
Working knowledge of creating and monitoring an annual budget.
Requires exceptional customer service skills, with training experience.
Requires a High School Diploma or GED or 10 years experience.
Experience in menu planning, purchasing and inventory control.
Requires a valid food handler's permit and an OLCC service permit or obtain one within 30 days of hire.
Effective communication skills-verbally able to provide instruction, responds to questions, communicate differences and have exceptional interpersonal skills and abilities.
Needs to stand and/or walk for long periods of time in noisy environment; perform repetitive motions with wrists, hands and fingers; good visual and auditory acuity to effectively respond.
Possess working knowledge of wine, beers, and liquor.
Computer skills in Word, Excel, Outlook and POS experience.
Requires a criminal history background check.
Must be at least 21 years of age.
PREFERRED
Qualifications:
1.
ServSafe Certification2.
Associate Degree in Business or Hospitality or related field.
Description JOB SUMMARYThe responsibility of the Steakhouse Manager is to assist the General Manager in overall operations of the Hamley's Steakhouse.
The Steakhouse Manager will primarily be responsible for the Steakhouse and Saloon.
The Steakhouse Manager will be responsible for ensuring the highest level of service, a quality of product and operational performance for of the Steakhouse.
The position requires the manager to be an out-of-the-box thinker, and a versatile planner, who interacts easily with the public.
The Manager promotes guest satisfaction and quality service through supervision of staff and operational efficiency.
The Steakhouse Manager should be a leader that can execute the vision with a positive attitude, enthusiasm and a passion for our guests.
ESSENTIAL JOB FUNCTIONS:
Ensure customer satisfaction through prompt, efficient and friendly service, placing customer's interest first.
Assist in developing, implementing and monitoring service standards in the Steakhouse, Saloon and Caf.
Assist in monitoring Steakhouse staff to ensure they are trained in administering the service and standard goals.
Assist with developing Steakhouse budgets and annual work plans.
Ensure that departments operate within approved budgets.
Monitors the performance of the Hamley's Steakhouse-financial performance, labor costs, cost of goods/sales, service issues, inventory control, etc.
, and provides direction to correct areas of concern or enhance performance.
Serves as a working Manager, overseeing operations in all areas of the Hamley's Steakhouse and assisting as needed.
Must be comfortable initiating conversations and creating a memorable dining experience h for our guests.
Communicates policy changes, menu items, operational information, etc.
, to Leads and front-line staff in an efficient, effective manner.
Identifies areas that need improvement, develops strategies to make the improvements and works with General Manager to implement plans.
Supervision of employees, including hiring, scheduling, leave approval, performance coaching and counseling, evaluation, training, new hire orientation and staff development.
Monitors dining room for service delivery, guest satisfaction and staff performance standards, all in relation to providing high quality service.
Promotes team work through open communication with staff and peers, ensuring that guests and operations needs are met and running smoothly.
Solicits and responds to guests' feedback by direct interaction, comment cards, etc.
Assists with menu development and implementation including menu costing and plating guide.
Meets regularly with vendors, food buyer and works closely with warehouse staff in creating order guides and inventory sheets.
Promote effective communication with General Manager, co-workers and staff through regular staff meetings, team meetings and other forms of communication.
Participation and development of a tribal member workforce.
Assists in the development and implementation of training specific to Steakhouse operations, including orientation to the job, workplace safety, certifications required (food handling, Servsafe, OLCC), performance standards, and other job-related training needs.
Maintain Safety and Health regulations and comply with applicable laws, codes, and policies.
Participate and attend designated meetings, trainings, activities, etc.
, as directed.
Promote team work and communication throughout all Hamley's properties.
Other duties as assigned.
Salary $50K-$75K Full-Time/Part-Time Full-Time Exempt/Non-Exempt Exempt Closing Date12/31/2023 This position is currently accepting applications.
Recommended Skills Customer Service Purchasing Insurance Training Budgeting Of Expenses Recruitment Estimated Salary: $20 to $28 per hour based on qualifications.
Qualifications:
Five (5) years of food and beverage management experience.
Working knowledge of creating and monitoring an annual budget.
Requires exceptional customer service skills, with training experience.
Requires a High School Diploma or GED or 10 years experience.
Experience in menu planning, purchasing and inventory control.
Requires a valid food handler's permit and an OLCC service permit or obtain one within 30 days of hire.
Effective communication skills-verbally able to provide instruction, responds to questions, communicate differences and have exceptional interpersonal skills and abilities.
Needs to stand and/or walk for long periods of time in noisy environment; perform repetitive motions with wrists, hands and fingers; good visual and auditory acuity to effectively respond.
Possess working knowledge of wine, beers, and liquor.
Computer skills in Word, Excel, Outlook and POS experience.
Requires a criminal history background check.
Must be at least 21 years of age.
PREFERRED
Qualifications:
1.
ServSafe Certification2.
Associate Degree in Business or Hospitality or related field.
Description JOB SUMMARYThe responsibility of the Steakhouse Manager is to assist the General Manager in overall operations of the Hamley's Steakhouse.
The Steakhouse Manager will primarily be responsible for the Steakhouse and Saloon.
The Steakhouse Manager will be responsible for ensuring the highest level of service, a quality of product and operational performance for of the Steakhouse.
The position requires the manager to be an out-of-the-box thinker, and a versatile planner, who interacts easily with the public.
The Manager promotes guest satisfaction and quality service through supervision of staff and operational efficiency.
The Steakhouse Manager should be a leader that can execute the vision with a positive attitude, enthusiasm and a passion for our guests.
ESSENTIAL JOB FUNCTIONS:
Ensure customer satisfaction through prompt, efficient and friendly service, placing customer's interest first.
Assist in developing, implementing and monitoring service standards in the Steakhouse, Saloon and Caf.
Assist in monitoring Steakhouse staff to ensure they are trained in administering the service and standard goals.
Assist with developing Steakhouse budgets and annual work plans.
Ensure that departments operate within approved budgets.
Monitors the performance of the Hamley's Steakhouse-financial performance, labor costs, cost of goods/sales, service issues, inventory control, etc.
, and provides direction to correct areas of concern or enhance performance.
Serves as a working Manager, overseeing operations in all areas of the Hamley's Steakhouse and assisting as needed.
Must be comfortable initiating conversations and creating a memorable dining experience h for our guests.
Communicates policy changes, menu items, operational information, etc.
, to Leads and front-line staff in an efficient, effective manner.
Identifies areas that need improvement, develops strategies to make the improvements and works with General Manager to implement plans.
Supervision of employees, including hiring, scheduling, leave approval, performance coaching and counseling, evaluation, training, new hire orientation and staff development.
Monitors dining room for service delivery, guest satisfaction and staff performance standards, all in relation to providing high quality service.
Promotes team work through open communication with staff and peers, ensuring that guests and operations needs are met and running smoothly.
Solicits and responds to guests' feedback by direct interaction, comment cards, etc.
Assists with menu development and implementation including menu costing and plating guide.
Meets regularly with vendors, food buyer and works closely with warehouse staff in creating order guides and inventory sheets.
Promote effective communication with General Manager, co-workers and staff through regular staff meetings, team meetings and other forms of communication.
Participation and development of a tribal member workforce.
Assists in the development and implementation of training specific to Steakhouse operations, including orientation to the job, workplace safety, certifications required (food handling, Servsafe, OLCC), performance standards, and other job-related training needs.
Maintain Safety and Health regulations and comply with applicable laws, codes, and policies.
Participate and attend designated meetings, trainings, activities, etc.
, as directed.
Promote team work and communication throughout all Hamley's properties.
Other duties as assigned.
Salary $50K-$75K Full-Time/Part-Time Full-Time Exempt/Non-Exempt Exempt Closing Date12/31/2023 This position is currently accepting applications.
Recommended Skills Customer Service Purchasing Insurance Training Budgeting Of Expenses Recruitment Estimated Salary: $20 to $28 per hour based on qualifications.
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